![]() ![]() I received a reply that said it was still a personal reason but they would offer me a 30% refund and I could still use the software to monitor the device for the length I purchased. Then I said even if that's true what about the false directions posted telling people how to monitor without jailbreak? He said if I could send a screenshot of this he would process the refund. At first he said he had no record of the original chat saying yes (before I purchased meaning yes it would do what I needed) so they would not refund. A supervisor named Alex called me and explained everything AGAIN. I told him I had been getting ignored and put off for a week and needed to speak to his supervisor. The person on the phone said that I already had their response and he couldn't help me but I could email them again. it was the result of them scamming me into buying something I could not use. ![]() ![]() I finally was able to get a person on the phone and told him what the email said and explained to him that it was not a personal reason. I received a reply saying they would not refund my money because my reason was classified as a personal dislike of the app and not covered under their refund policy. I went through the online procedures to explain how they mislead me and requested a refund. They told me that mspy is not able to monitor Snapchat without jailbreaking the phone. Finally in another chat I again asked for help and finally got the truth in response. It would not monitor a single thing on the phone even aside from Snapchat. What followed was days of me trying to set this up on the target phone and MANY calls and online chats. I figured this was enough confirmation and gave them my money for a one year subscription. In addition I went to the mspy chat and asked specifically if mspy is capable of doing this. On the mspy web page blog there was a post by mspy giving people specific directions to set up to monitor Snapchat on an Iphone without jailbreaking. The people that wrote these things must have been working for mspy, because they lied. Many people had written about it being a good choice and capable of doing what I needed. After hours of online research I found mspy. I was looking for an app that would monitor Snapchat on an IPhone without jailbreaking the phone. ![]()
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